Hello iMommy08,Thank you for sharing your feedback, and we’re sorry for your experience. It can also connect to a smarthome hub via a Z-Wave or ZigBee connection. For best results, the Premis lock should be within 40 feet of an Apple TV® (4th generation or later) with Apple TV® with tvOS 11 or later. Thank you,Kwikset. These instructions are linked below as well. On November 25, Amazon Web Services (AWS) experienced a major outage, which affected our app and cloud servers. Security Blog! . SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Use Siri voice commands to unlock your door. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. Halo. Ideal for house vacationers who are meant to only stay from one date to another. I called and a representative told me he had 700 people behind me with all the same issues due to a server issue. This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. August 12, 2015, 4:14pm #2. Kwikset outs iPhone-exclusive wireless door lock. Get it as soon as Wed, Sep 30. For further assistance, our Support Team is more than happy to help you Monday-Friday: 7:00am-4:00pm PST and Saturday: 6:30am-2:30pm PST at 1-800-327-5625.https://www.kwikset.com/support/answers/what-routers-are-compatible-with-the-halo-touch-smart-door-lock Thank you,Kwikset. However, be aware that while Kwikset smart locks are compatible with the Wink hub, you’ll only be able to lock and unlock it from the Wink app and that’s it. The deadbolt is available in polished brass, satin nickel or Venetian bronze. Like many reviewers, I read previous bad reviews and continued to give the app and lock a chance. Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. We just sent you an email with a link to confirm your email address. Still haven’t been able to get my Bluetooth to sinc with my lock because the app keeps crashing. Voici Kevo. Halo Touch . Obsidian. Meet the App. With Family Sharing set up, up to six family members can use this app. Kevo Support - Kwikset Bluetooth Electronic Deadbolt; Troubleshooting; Troubleshooting FAQs; I cannot pair/enroll my smart device during the set up process . With the Kwikset app, control your Kwikset Halo and Aura smart locks directly from your iPhone. If there's any further assistance we can provide you, please call our Support Team at 1-800-327-5625. The batteries should last up to 6 months, and to improve the battery life, we recommend checking your door alignment and that the door frame jamb hole is a full one inch deep and clear of debris to prevent jamming. How do you get 2 defective locks in a row? To start over, touch the lock button to lock the door. Hello ILTTED,Please allow us the opportunity to help you with the right solution. See how it works! Image Gallery: Allows users to view Kwikset’s entire core product portfolio. Compatible with iPhone, iPad, and iPod touch. If it decides to trip, in order to fix, I have to be next to the lock, during weekday work hours. Kwikset 916 -- What Functions Can I Use with SmartThings? The Halo Wi-Fi lock is compatible with Google Assistant and Amazon Alexa. Activate SecureScreen™ by clicking on the touchscreen. Life Experiences. Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. If you’re a fan of the app-enabled wireless lightbub from Philips, how about locking … I own a remote home and work so I’m only available on the weekends to travel to the home & when conveniently customer services DOES NOT ANSWER CALLS on the Weekends. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). The door is now unlocked! The App does not walk you through syncing Lock to Phone. - Control the smart lock using the Kwikset app Download the iPhone app to control your Kwikset Premis smart lock. It does not mention the Z-Wave version though which is widely available. 3.4 out of 5 stars 533. The developer, Spectrum Brands, Inc, has not provided details about its privacy practices and handling of data to Apple. The full screen is now revealed. The Kwikset Home. 21. Users are able to view each product in a variety of finishes. I'd The maid service had to come and physically take the batteries out in order to keep the tenant out!!! Security on the outside, convenience on the inside. JDRoberts. The Kwikset Home. With the Kwikset Smart Lock App, you have complete control over your home security. Premis. Should you need one-on-one troubleshooting assistance, our Support Team is available to help at 1-800-327-5625.https://www.kwikset.com/support/answers/is-my-router-compatible-with-my-halo-deadbolt https://www.kwikset.com/support/answers/does-halo-touch-work-with-voice-assistants-such-as-alexa-or-google-assistant Thank you,Kwikset. Christian Zibreg on May 8, 2013. Preview … Use Siri voice commands to check the status of your door lock. With the Kwikset app, control your Kwikset Halo and Aura smart locks directly from your iPhone. Innovation. 04. Weird. name. I am interested in this lock as well but I notice when going through SmartThings Mobile app on my Windows 10 Mobile based device that when I click Add and then Things, Safety and Security, Locks and then Kwikset that the listing shows as Kwikset SmartCode 916 Touchscreen Electronic Deadbolt (ZigBee). name. Next. With easy setup, you can instantly grant and withdraw access to your house … SecureScreen™ displays two random numbers. Si vous voulez une simple serrure intelligente avec un clavier, Gamme SmartCode de Kwikset vous offre une poignée d'options parmi lesquelles choisir. Can be used everyday at any time. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. FREE Shipping by Amazon. So, if you’re still having trouble, put fresh batteries in and hope for the best. For more information, see the developer's privacy policy. More Buying Choices $99.95 (22 used & new offers) Yale Assure Lever - Smart Touchscreen Keypad Lever Lock … Requires iOS 11.4 or later. 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